Last Updated: January 2026

H Baze Privacy Policy – How We Keep Your Data Safe

H bazeYour privacy at -is our top priority. This policy clearly outlines what data we collect, why we collect it, how it is stored, and our commitment to never selling it.


Core Pillars of Privacy Protection

How We Protect Your Information — In Brief

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End-to-end encryption

All your information is protected with 256-bit SSL encryption. No third party can read or steal your data.

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Your data is never sold

Your personal data is never sold to third parties. We use your information solely to improve our services.

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Purpose-Based Collection

Only the information that is strictly necessary is collected. We do not ask for anything beyond what is required.

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Full Transparency

We have nothing to hide. This policy clearly explains what data we collect and why.

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Your Controls

You have the right to request access to, correction of, or deletion of your personal data. Reach out to support at any time.

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Regular Reviews

Our Privacy Policy is reviewed regularly and kept up to date in line with the latest security standards.


1 Introduction

H baze (referred to in this document as "we", "Platform", or "Company") is a trusted online betting and casino platform in Bangladesh. We believe your privacy is a fundamental right — not just a legal obligation.

This Privacy Policy explains how h baze how your personal information is collected, used, stored, and kept secure. By using our website or app, you agree to the terms of this policy.

This policy h baze's Terms & Conditionsshould be read together. Reading both will give you the complete picture.

2 What Information We Collect

H baze Two types of information are collected from you — what you provide directly, and what is collected automatically.

Information you provide directly

Name Mobile number Email address Date of Birth Address Payment Information NID / Passport

Automatically Collected Information

Data Type Description
Device Information Operating system, browser, screen resolution
IP Address For approximate location detection
Usage Data Pages visited, time spent, and links clicked
Transaction History Deposits, withdrawals, and betting activity
Cookie Data For session management and remembering your preferences

3 Why We Collect Your Information

Every piece of data is collected for a specific reason. We do not seek information beyond what is necessary. Each purpose is clearly explained below:

  • Account Creation & Management: Your name, mobile number, and email are required to keep your account running properly.
  • Identity Verification (KYC): NID or passport details are required to meet legal obligations and prevent fraud.
  • Payment Processing: Your mobile banking number is used solely to ensure accurate payment processing.
  • Security: To detect suspicious activity and protect your account.
  • Service Improvement: To better understand how you use the platform and deliver an improved experience.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Contact: To send important updates, transaction confirmations, and support messages.

4 How Your Information Is Used

H baze Your information is handled with full responsibility. We never use your data without your consent or outside the scope of this policy.

Permitted Uses

  • To manage betting and gaming services tailored to your needs
  • Processing deposits, withdrawals, and bonuses
  • Providing customer support and resolving complaints
  • Detecting fraud, money laundering, and other unlawful activity
  • Sending personalized offers and promotions (you can opt out at any time)
  • Site performance monitoring and error analysis
  • Preparing legal reports

If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time from your account settings.

5 Data Sharing

H baze Your personal information is never sold to third parties. However, there are limited circumstances where sharing your data may be necessary:

  • Payment Processor: Solely to process transactions with mobile banking partners such as Mobile Pay, Nagad, and Rocket.
  • KYC Verification Provider: Authorized third parties for identity verification — limited to the minimum information required.
  • Technology Service Providers: For server hosting or security services — governed by strict confidentiality agreements.
  • Law Enforcement: As part of a court order or valid legal process.
  • Responsible Gaming Organizations: Consent-based, for your protection.

We have strict data processing agreements in place with all third parties we share information with. They are not permitted to use your data beyond our specified instructions.

6 Cookies & Tracking

H bazeCookies are used on the website and app. Cookies are small text files stored in your browser that help improve the functionality of the site.

Cookie TypePurposeRetention Period
Essential Cookies Maintaining login sessions and ensuring security Deleted at end of session
Functional Cookies Remembering language preferences and payment methods 30 Days
Analytics Cookies Collection of site usage statistics 1 Year
Marketing Cookies Showing relevant offers 90 Days

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

7 Data Retention Period

We retain your information only for as long as necessary. Your data is kept while your account remains active. After account closure, certain information may need to be retained for legal purposes:

  • Transaction Records: Up to 5 years from the last transaction
  • KYC Documents: 5 years after account closure
  • Communication History: Up to 3 years
  • Basic Account Information: 1 year after account closure

Once the retention period expires, data is securely deleted or anonymised.

8 Your Rights

You have several important rights regarding your personal information:

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Right to Know

You can find out exactly what information we hold about you.

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Right to Rectification

You can request corrections to any inaccurate information.

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Right to Erasure

You may request that certain information be deleted.

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Right to Restrict Processing

In certain cases, you may object to the processing of your information.

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Right to Data Portability

You can request a copy of your data.

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Right to Withdraw Consent

You can withdraw your consent at any time.

To exercise these rights, please contact us: support@hbaze.biz — We will respond within 30 business days.

9 Children's Privacy

H baze Strictly not intended for anyone under the age of 18. We do not knowingly collect information from minors.

If a minor creates an account using a false age and we become aware of it, that account will be immediately closed and all associated data will be deleted.

If parents suspect their child is using our Platform, they should immediately support@hbaze.bizto let us know.

10 Third-Party Links

H bazeIf the Platform contains links to external websites, we are not responsible for the privacy practices of those sites. It is your responsibility to review the privacy policy of each external site you visit.

Payment partners (Mobile Pay, Nagad, etc.) operate under their own privacy policies. Their terms will also apply at the time of a transaction.

11 Security Measures

To keep your data secure h baze Industry-leading security measures are in place:

  • 256-bit SSL Encryption: All data transmission is encrypted
  • Two-Factor Authentication (2FA): An additional layer of security at login
  • Firewall Protection: Prevention of unauthorized access
  • Regular Security Audits: Periodic audits conducted by external experts
  • Staff Training: Only authorized personnel can access sensitive information
  • Data Backup: Regular backups on secure, encrypted servers

No system on the internet is 100% impenetrable. However, we are always committed to ensuring the highest level of protection. If you notice any suspicious activity, please notify our support team immediately.

12 Policy Updates

H baze This Privacy Policy may be updated at any time. If significant changes are made:

  • The updated date will be noted on this page
  • You will be notified via your registered email or app notification
  • A summary of changes will be shown upon first login

Continued use of the platform after an update takes effect will be considered acceptance of the revised policy.

13 Contact

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@hbaze.biz
  • Live Chat: Chat icon at the bottom right corner of the site
  • Response Time: Typically within 24–48 hours

Our customer support team speaks Bengali. Feel free to ask us anything about your privacy — no question is too small.


Your data is secure — join with complete peace of mind

H bazeYour privacy is fully protected at . Register today and enjoy your favorite games on Bangladesh's most secure betting platform.

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